In Review

In Progress

Completed

Main Roadmap

Communication with the guests via SMS and WhatsApp

Guest Experience

Integrations

Guest Experience: Send Text/WhatsApp messages to the guests

Oxana Tish

Provide an option for the guests to leave reviews on the Direct Booking Website

Direct Bookings

Direct Bookings: Reviews

Include Booking and Vrbo payouts in the Payouts Report

Accounting and Reporting

Reports: Payout for Booking.com and Vrbo

Ability to sign documents electronically (such as rental agreements)

Documents

E-signature

Support the option to create guidebooks for your guests through iGMS

Guidebooks

Direct integration with Tripadvisor - the world's largest travel guidance platform

New Integration: Tripadvisor

A dedicated&nbsp;area for creating and managing&nbsp;message templates

Task Management

Inbox

Message Template Manager

It would be great if we could set up a recurring task for specific properties on set days, say putting out wheelie bins every Monday, sounds like an easy feature to add.

Recurring Tasks

Angela Hodge

Direct integration with Houfy: a social marketplace for vacation rentals and real estate properties.

New Integration: Houfy

It would be nice if IGMS had a way that the cleaner can report a repair or damage to the host along with pictures of the damage, or item that needs to be replaced.

Cleaners: add the ability to submit damage reports

Holly Crouse

Allow to lock out check-ins and check-outs on a certain day of the week or specific dates and holidays on all channels

Calendar

Deny check-ins on certain days

Some small visual changes to the booking widget would make it more friendly for users. We regularly receive questions regarding the days available and pricing because of how these two things display in the booking widget. 1. The price per night displayed at the top of the widget is confusing for prospects because it displays an average price for the days available. But the actual prices for the dates that they are interested in my be much higher or much lower. Removing this from the top of the widget provide a better user experience. 2. The way available dates show up in the booking widget is confusing for prospects because only check-in dates available appear to be available. Once you click on them other dates appear available, but if the prospect doesn't click on a date they may have the false impression that only a few dates are available. A better solution would be to show 3 things visually: 1) dates that are already booked, 2) dates available for check-in and check-out 3) dates available, but not for check-in. VRBO does a good job of showing all 3 of these things clearly. See the picture below:<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1712008744070..png">Making these changes will greatly improve the usability of the booking widget.

Direct Booking Widget: visual improvments

Chris Wilson

I would like to recommend an improvement to mobile app: when clicking on calendar icon on bottom, if only one listing please skip the list and go straight to calendar view

Mobile App

User Experience

Calendar view for 1 listing

Mark You

Currently you can only receive payment for the damage deposit by a Stripe payment. However, for manual bookings, my guests often want to pay with a cash deposit. We need a way in the manual transactions to be able to receive a payment and refund against the damage deposit.

Add Option to Manual Accept Payment for Damage Deposit

Gary Sims (Admin)

Automatic detection of the customer's language and automatic translation of all scripts on the Premium website (Website Builder)

MULTI LANGUAGE PREMIUM WEBSITE

Jean-Nicolas Jauze

IGMS updated their system and made it so that I can ONLY turn off auto review AFTER airbnb requests for a review. It didn’t used to be like that. That is a flaw especially in comparison to how it used to be.I should at any point be able to turn off auto review.Let’s say a guest is an asshole even before they check on, I should be able to turn off their auto review (like I used to) right then… rather than my having to give myself a task to remember to turn it off in the future.Make sense?

Turn off auto review before guest checks out

David Lewis

There should be a FILTER to search messages by property. This is critical for professional managers who manage multiple properties on multiple platforms to be able to search messages thst you know you need to follow up on for a specific property. Otherwise we have to search to hundreds of messages to find the right one or go onto another platform. But if you manage for other hosts, it's not feasible to log into their accounts or be added as co hosts if you are already on another account.

Search messages by property

Scott Kudrick

It would be nice to be able to see a confirmation that an Auto Review was actually sent, rather than having to go back into the Airbnb or VRBO site to confirm it was completed. Also, I have the system set up to send a review 1 day after they check out and to send them a message asking them to leave us a review. Sometimes the guest has already left a review. Looks kind of dumb that Im sending a message asking them to leave a review if they already have. Maybe theres a way to see that they have left a review and not to send out the message requesting the review??Thanks.

Auto-Review Send Confirmation

Helen & Gary Hoang

The ability to set discounts or for direct bookings. Ie weekly discounts, winter discount or last minute discounts. Something like the system in bookingcomOr even to ability to add discount codes

Direct Bookings: Rates, discounts

CHRIS MCCOURT

Direct API integration with Google Vacation Rental: Google's meta-search engine for short-term rental properties

New Integration: Google Vacation Rentals

We are proposing a significant update for the iGMS mobile application, aimed at both iOS and Android platforms. This update is focused on enhancing the overall user experience by prioritizing three core aspects: bug elimination, speed optimization, and simplicity in navigation.Key Features of the Update:<ol><li>Bug-Free Experience: Rigorous debugging to ensure the core functionalities are free from glitches, enhancing reliability and user trust.</li><li>Speed Optimization: Improvements in app performance for faster, smoother operations, reducing load times and improving response efficiency.</li><li>Simplified Navigation: A user-friendly interface redesign, ensuring ease of navigation. This will enable users to access features quickly and intuitively, making the management of hospitality services more efficient.</li></ol>This update aligns with our commitment to providing exceptional service in the sharing economy, ensuring that our users have the best tools at their fingertips for managing their hospitality businesses. Aim to significantly enhance the overall user experience.

Mobile App Enhancement: Speed, Simplicity, and Reliability Update

Igor Kostin

I'd like to be able to use ChatGPT, trained on my documents, to auto respond to guest messages. Guests ask the same 3-5 questions all the time, I feel like there could be some auto-responses generated by ChatGPT if we just told it the answer.

AI-driven Automated Response

Alisa Noll

Currently STRIPE takes processing fees for the security deposit. It costs me $30 every time i collect a refundable deposit. Stripe has simple instructions to do a auth/capture code for such charges that should be built into IGMS. <a target="_blank" rel="noopener noreferrer nofollow" class="text-indigo-500 dark:text-indigo-300 cursor-pointer" href="https://docs.stripe.com/payments/place-a-hold-on-a-payment-method">Place a hold on a payment method | Stripe Documentation</a>

Security deposits: add ability to do a credit card payment HOLD for deposits (Stripe)

Derek Marlor

Ability to disable instant booking for direct reservations and enable booking requests with manual approval from the host's side.

Direct Bookings: Booking Requests

Connect multiple Stripe accounts to iGMS

Payment Processing: Multi-Stripe

Ability to add additional services, such as breakfast, airport transfer, or other upselling offers via the direct booking website

Direct Booking: Upsells

Adding photos to manually send template is essential. Don’t understand why automatic one has this feature and manual one does not

Message templates: add the ability to attach pictures to the manual templates

Anna Ostrowska

Add support of <a target="_blank" rel="noopener noreferrer nofollow" class="text-indigo-500 dark:text-indigo-300 cursor-pointer" href="http://Booking.com">Booking.com</a> reservation requests so users could approve/decline them though iGMS