Have something to say?

Tell us how we could make the product more useful to you.

Owner and Property Information Capture via iGMS Premium Website Builder

Hi iGMS Team, I hope this message finds you well! I have a feature request that I believe would enhance the usability and scope of the premium website builder and provide significant value to iGMS, property owners, and property managers alike. Feature Request Is it possible to add a customizable web form to the premium website builder that allows for: 1. Property Information Capture: Similar to the direct booking page, but tailored to collect details about properties submitted by owners. 2. Owner Information Capture: Collect owner details, creating a comprehensive profile for each submission. Use Case This feature would enable me to create a third-party direct booking platform, providing a centralized solution for corporate clients and displaced families seeking furnished accommodations. How It Works • Property Owners: Submit their property and contact details through the form. • Managers (like myself): Manage submissions via iGMS, approve listings, and connect properties with potential tenants. • Corporate Clients/Insurance Companies: Gain access to a pool of vetted properties through a single point of contact. Why This Matters • For Property Owners: They benefit from increased visibility and a trusted management layer. • For Corporate Clients: Companies often refuse to work directly with individual property owners due to limited inventory and operational risks. A centralized platform mitigates these issues. • For iGMS: This creates a new opportunity to expand your service offering, positioning iGMS as the backbone of a property management network. The Win-Win-Win By enabling this feature, iGMS strengthens its value proposition as a robust property management solution: 1. You enable property managers like me to streamline operations. 2. Property owners gain a trusted partner to market and manage their listings. 3. Corporate clients and displaced families receive a seamless experience in finding high-quality accommodations. Please let me know if this feature could be implemented or if there’s any workaround currently available to achieve a similar outcome. I’m happy to provide further details or discuss this idea further. Thank you for your consideration! Best regards, OCLuxeBnB Team

Eva OCLuxeBnB 1 day ago

💡 Feature Request

Tagging Feature for IGMS Inbox

Introduce an advanced Tagging System for the IGMS Inbox, allowing messages to be automatically tagged or tagged manually by users. This enhancement supports both system-generated tags and user-generated tags, enabling hosts to organize and prioritize conversations more effectively. Additionally, provide sorting and filtering capabilities for both types of tags. Feature Details 1. System-Generated Tags: Tags automatically assigned by the system based on predefined criteria, such as: • “New Inquiry”: Assigned to incoming booking inquiries. • “Urgent”: Assigned to messages with high-priority keywords (e.g., “emergency,” “urgent”). • “Check-in Today”: Assigned to messages from guests arriving the same day. • “Unread”: Assigned to all new/unopened messages. • “Platform Tags”: Automatically applied based on the source (e.g., VRBO, Airbnb, Google, Booking.com, Direct bookings). • Property-Specific Tags: (E.g., PropName1,PropName2, etc.) 2. User-Generated Tags: Tags created and applied manually by the host for custom organization. Examples: • Guest Types: E.g., “Returning Guest,” “First-Time Guest,” “High-Maintenance.” • Action Required: E.g., “Pending Payment,” “Needs Follow-Up.” • Operational Needs: E.g., “Maintenance,” “Special Request.” 3. Sort and Filter by Tags: •               Hosts can filter the inbox to view conversations with specific tags (system or user-generated). •               Sorting prioritizes conversations by tag category, e.g., sorting by “Urgent” first. 4. Multi-Tag Filtering: •               Hosts can apply multiple filters simultaneously, e.g., filter “Urgent” and “Unread” for a specific property. Example Workflow 1.             A guest messages about an urgent maintenance issue at Villa Santa Cruz. •               The system automatically assigns the tags “Urgent” and “Villa Santa Cruz”. •               Christine manually adds the tag “Plumbing Issue” for further specificity. 2.             Christine filters her inbox to see all “Urgent” messages for “Villa Santa Cruz.” •               She quickly identifies the issue, ensures her team is notified, and follows up with the guest. 3.             A co-host logs in and filters for “Maintenance” tags across properties to review all ongoing issues without accessing unrelated guest communications. Benefits 1. Increased Efficiency: •               Automatic tagging saves time and ensures consistent organization. •               User-generated tags provide flexibility for personalized organization. 2. Enhanced Host Response Rate: •               Hosts can prioritize urgent or time-sensitive conversations, leading to faster response times. 3. Improved Guest Satisfaction: •               Tailored responses based on tagged information improve the guest experience. •               Guests feel prioritized when urgent matters are addressed quickly. 4. Streamlined Multi-Property Management: •               Tags allow easy categorization and filtering of conversations by property, channel, or priority level. 5. Daily Usability: •               Essential for hosts like Christine, who manage a large portfolio and need a system that supports rapid decision-making. Implementation Priority This feature is high priority because it directly impacts day-to-day operations, guest communication, and property management efficiency. When combined with the existing sort/filter and user assignment features, it creates a robust inbox management system that ensures nothing slips through the cracks.

Christine Falsetti 25 days ago

💡 Feature Request

Length of Stay Discount (PriceLabs API)

PriceLabs offers Length of Stay custom discounts but IGMS does not support it, other more established/robust platforms do. There are many use cases, but primarily the issue is with the nights of stay rolling off from 4 to 3 to 2 to 1, it’s desirable to increase the rate in order to compensate for the wear/tear of the booking while making sure a full stay is competitive. Especially one-night stays that are last minute have the lowest discount price/nt and a large group will book for a large party it ends up not being worth the $200 earnings. I want $400 to make it worth my while for any group of 12 to step foot into my house, but I don’t want a 5-day booking to be out-priced.

Leland Smith 29 days ago

💡 Feature Request

Direct (or manual) Booking > edit host payment information

In entering a manual booking, I can edit the monies to start the reservation (night gross, security depo, cleaning fee, additional fees, taxes). I can get the monies correct for the Guest total. But, you cannot edit the Host Payout (which is less). As an example… Guest Paid 2 nights = $200 Cleaning = $150 Addtl Fee = $100 (guest serv fee) Taxes = 50 Guest Total = $500 Host Payout is less. 2 nights = $200 Cleaning = $150 Host Payout = $350 There is no way to show this (either on old or future direct or manual bookings). ** On future bookigns, you can edit hte nightly rate, but you should also be able to edit the addtl fees, taxes, etc…

Paul Wallin About 1 month ago

💡 Feature Request