Changelog

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Returning guests - Messages are sent to the old thread on Airbnb!

For returning guests the auto messages are sent on Airbnb to the old thread that shows the old booking details, this confuses the guest and the host and defeates the purpose of using Igms to automate the process. Im not having to constantly try to clarify to guests that the messages are going to the old thread that shows the wrong dates.

Sila Awad 10 days ago

💡 Feature Request

Emoji Usage

I would find it very beneficial for iGMS to put some urgency behind emoji display within the app/website. I have several guests who send emojis, and when they show up on iGMS, it’s just an error block. According to support, they’re adding more functionality settings including emoji support, but I feel they’re very behind in this feature!

Chloe Sawyer 12 days ago

💡 Feature Request

auto messages for multiple rooms

When a guest has booked multiple rooms on one listing on BDC the auto messages link to the booking on IGMS but they don’t send to the guest. e.g. if a guest has booked multiple rooms which have multiple key code messages set up they will not receive these. Currently have to make a note in my diary when a guest makes more than one room booking and send it manually

Gillian Hodge 12 days ago

💡 Feature Request

Allow control of which days check in-out is allowed

This important feature is available for AirBnB only, but needs to be on Direct Booking etc too. My property is on an island where there are only 2 flights per week, tues and fri, i need to be able to prevent guests from booking in or checking out on days that are not plane days, else not only will they later find they can not get to the island, but my cleaners etc are only rostered on to do changeover cleans etc on tues/fridays.

Chris Bray 16 days ago

💡 Feature Request

calendar visuals for wordpress plugin

Price Per Night: The price shown at the top of the widget can be confusing for potential guests. It displays an average price for available dates, but the actual price for the dates they’re interested in may vary significantly, either higher or lower. Removing this from the top of the widget (highlighted in red) would improve clarity and make the experience more user-friendly. Available Dates: The way available dates are shown can also lead to confusion. Currently, only check-in dates are highlighted, and additional available dates only appear after selecting a check-in date. This could give prospects the impression that only a limited number of dates are available. A more effective solution would be to visually distinguish between three categories: Dates that are already booked (marked in red) Available check-in and check-out dates (highlighted in green) Other available dates (displayed in green)

CHRIS MCCOURT 18 days ago

💡 Feature Request

Give hints to "Generate AI answer"

I like the "Generate AI answer" feature in the Inbox. It does a pretty good job with auto-generating answers. But it would be nice to help it. For example, a guest recently asked me something that I hadn’t told iGMS. They asked “Do you live in ” (i.e. the town where the rental unit is). The generated answer was “Yes we do … blah blah blah”. But I don’t! I would have preferred to give it a hint so it can get things right. That’s almost always true, unless I know it’s going to give the right answer, I want to hint so it doesn’t feel like a roulette wheel guessing at answers that might be complete fabrications! The way I’d like it to work is to write something, and have the AI generation take that as input to generate an answer. So in the example I gave, I would have typed “No” then auto-generate. In other cases, a guest might ask “Is there a firepit”. And since I don’t think anyone has asked this before, I might give the hint “No firepit” (again, AI’s rosy disposition guessed wrong on this one).

Todd Bradfute 19 days ago

💡 Feature Request