I like iGMS as a platform much better than Guesty, but Guesty having SMS is a nice addition. This is especially true with direct bookings, where the email formats are ugly and seem foreign to the user, and easily missed as opposed to SMS
It's also a great channel to communicate a detail outside of the platform's view, particularly with sites like VRBO that won't let me message links with "google" in the title
Roxanne Gread
•
Feb 8, 2024
Guests expect SMS or WhatsApp messages. Especially BDC guests, they never seem to get messages.
Rodrigo Ciaravolo Martins
•
Jul 3, 2024
This is a must!! Whatsapp integration is something I have been looking for in another channel manager desperately and I am almost migrating!! Pleeease IGMS, develop it!!!
Youie Wu
•
Dec 4, 2024
Yes, especially most of the booking.com guests are not capable of reading the messages we sent over, its kinda hidden on booking.com’s app and people just assume all accomandations on booking.com has a reception and refuse to check their emails.
David Clark
•
May 15, 2025
I think this is becoming more & more important as a way to make sure guests receive the message.
Ryan Case
•
Jan 10, 2025
I’m a long time iGMS pro user. This would simplify our entire workflow. Guests tend to not read anything that looks like a long paragraph. Short text messages with links to information would be absolutely ideal. Having integrated (so there’s a db of record) in case issues come up is absolutely necessary. (we have to document everything)
Richard Dubois
•
Apr 19, 2025
This would be a great feature
Leland Smith
•
Jul 17, 2025
Even hotels are texting you with checkout times and check-in info. Guests do not want to fumble around with emails anymore.
IGMS is way outdated.
Eric Eyink
•
Sep 24, 2025
This is a critical integration in my opinion, even if you had to use a third party app like Twilio or Zapier. People don’t always check e-mails.
Sean O'Brien
•
Sep 25, 2025
I had to pay for another service to do this and manually export and upload data. It is not effective. Hosts are missing revenue and therefore will value igms less without this feature.
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Comments14
Matt Ricci
Feb 2, 2024
I like iGMS as a platform much better than Guesty, but Guesty having SMS is a nice addition. This is especially true with direct bookings, where the email formats are ugly and seem foreign to the user, and easily missed as opposed to SMS
It's also a great channel to communicate a detail outside of the platform's view, particularly with sites like VRBO that won't let me message links with "google" in the title
Roxanne Gread
Feb 8, 2024
Guests expect SMS or WhatsApp messages. Especially BDC guests, they never seem to get messages.
Rodrigo Ciaravolo Martins
Jul 3, 2024
This is a must!! Whatsapp integration is something I have been looking for in another channel manager desperately and I am almost migrating!! Pleeease IGMS, develop it!!!
Youie Wu
Dec 4, 2024
Yes, especially most of the booking.com guests are not capable of reading the messages we sent over, its kinda hidden on booking.com’s app and people just assume all accomandations on booking.com has a reception and refuse to check their emails.
David Clark
May 15, 2025
I think this is becoming more & more important as a way to make sure guests receive the message.
Ryan Case
Jan 10, 2025
I’m a long time iGMS pro user. This would simplify our entire workflow. Guests tend to not read anything that looks like a long paragraph. Short text messages with links to information would be absolutely ideal. Having integrated (so there’s a db of record) in case issues come up is absolutely necessary. (we have to document everything)
Richard Dubois
Apr 19, 2025
This would be a great feature
Leland Smith
Jul 17, 2025
Even hotels are texting you with checkout times and check-in info. Guests do not want to fumble around with emails anymore.
IGMS is way outdated.
Eric Eyink
Sep 24, 2025
This is a critical integration in my opinion, even if you had to use a third party app like Twilio or Zapier. People don’t always check e-mails.
Sean O'Brien
Sep 25, 2025
I had to pay for another service to do this and manually export and upload data. It is not effective. Hosts are missing revenue and therefore will value igms less without this feature.