In Review

In Progress

Completed

Main Roadmap

Communication with the guests via SMS and WhatsApp

Guest Experience

Integrations

Guest Experience: Send Text/WhatsApp messages to the guests

Oxana Tish

Provide an option for the guests to leave reviews on the Direct Booking Website

Direct Bookings

Direct Bookings: Reviews

Include Booking and Vrbo payouts in the Payouts Report

Accounting and Reporting

Reports: Payout for Booking.com and Vrbo

Ability to sign documents electronically (such as rental agreements)

Documents

E-signature

Support the option to create guidebooks for your guests through iGMS

Guidebooks

Direct integration with Tripadvisor - the world's largest travel guidance platform

New Integration: Tripadvisor

It would be great if we could set up a recurring task for specific properties on set days, say putting out wheelie bins every Monday, sounds like an easy feature to add.

Task Management

Recurring Tasks

Angela Hodge

Direct integration with Houfy: a social marketplace for vacation rentals and real estate properties.

New Integration: Houfy

Currently there is no way to organize / sort message templates. I have over 40 templates and it is very difficult to find the template I need.

Inbox

Message template organization

Nick Lu

Ability to add additional services, such as breakfast, airport transfer, or other upselling offers via the direct booking website

Direct Booking: Upsells

Some small visual changes to the booking widget would make it more friendly for users. We regularly receive questions regarding the days available and pricing because of how these two things display in the booking widget. 1. The price per night displayed at the top of the widget is confusing for prospects because it displays an average price for the days available. But the actual prices for the dates that they are interested in my be much higher or much lower. Removing this from the top of the widget provide a better user experience. 2. The way available dates show up in the booking widget is confusing for prospects because only check-in dates available appear to be available. Once you click on them other dates appear available, but if the prospect doesn't click on a date they may have the false impression that only a few dates are available. A better solution would be to show 3 things visually: 1) dates that are already booked, 2) dates available for check-in and check-out 3) dates available, but not for check-in. VRBO does a good job of showing all 3 of these things clearly. See the picture below:<img src="https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1712008744070..png">Making these changes will greatly improve the usability of the booking widget.

Direct Booking Widget: visual improvments

Chris Wilson

Currently you can only receive payment for the damage deposit by a Stripe payment. However, for manual bookings, my guests often want to pay with a cash deposit. We need a way in the manual transactions to be able to receive a payment and refund against the damage deposit.

User Experience

Add Option to Manual Accept Payment for Damage Deposit

Gary Sims (Admin)

I would like to recommend an improvement to mobile app: when clicking on calendar icon on bottom, if only one listing please skip the list and go straight to calendar view

Mobile App

Calendar view for 1 listing

Mark You

Automatic detection of the customer's language and automatic translation of all scripts on the Premium website (Website Builder)

MULTI LANGUAGE PREMIUM WEBSITE

Jean-Nicolas Jauze

I suggest a Direct booking form in multi language that automatically adapts to the customer's original language. it is very important and it gives the consumer confidence

direct booking form language

The ability to set discounts or for direct bookings. Ie weekly discounts, winter discount or last minute discounts. Something like the system in bookingcomOr even to ability to add discount codes

Direct Bookings: Rates, discounts

CHRIS MCCOURT

Direct API integration with Google Vacation Rental: Google's meta-search engine for short-term rental properties

New Integration: Google Vacation Rentals

We are proposing a significant update for the iGMS mobile application, aimed at both iOS and Android platforms. This update is focused on enhancing the overall user experience by prioritizing three core aspects: bug elimination, speed optimization, and simplicity in navigation.Key Features of the Update:<ol><li>Bug-Free Experience: Rigorous debugging to ensure the core functionalities are free from glitches, enhancing reliability and user trust.</li><li>Speed Optimization: Improvements in app performance for faster, smoother operations, reducing load times and improving response efficiency.</li><li>Simplified Navigation: A user-friendly interface redesign, ensuring ease of navigation. This will enable users to access features quickly and intuitively, making the management of hospitality services more efficient.</li></ol>This update aligns with our commitment to providing exceptional service in the sharing economy, ensuring that our users have the best tools at their fingertips for managing their hospitality businesses. Aim to significantly enhance the overall user experience.

Mobile App Enhancement: Speed, Simplicity, and Reliability Update

Igor Kostin

I'd like to be able to use ChatGPT, trained on my documents, to auto respond to guest messages. Guests ask the same 3-5 questions all the time, I feel like there could be some auto-responses generated by ChatGPT if we just told it the answer.

AI-driven Automated Response

Alisa Noll

Ability to disable instant booking for direct reservations and enable booking requests with manual approval from the host's side.

Direct Bookings: Booking Requests

Connect multiple Stripe accounts to iGMS

Payment Processing: Multi-Stripe

During a recent update, IGMS removed the ability to edit Cleaning fees and Taxes. They can be edited during the original reservation creation but if you edit the reservation it automatically adds back the original cleaning fees and taxes. For Multi-month bookings, I enter each month as a new reservation so that I can track revenue by month and so I can collect for one month at a time. Since these reservations are typically 3 months, there is no tax and the cleaning fee is often edited or waived. If I accidentally edit one of these reservations the tax and cleaning fee is incorrectly being recalculated and I was told I have to cancel the reservation and re-create it to fix it. I don’t understand the logic of this recent change, please change it back so that we can control what is being charged. This is a huge issue and if I did not catch it, I would have incorrectly billed my guest. For direct bookings, we need full access to edit the reservation.

Fees and Taxes

Direct Booking: Please allow full edit to Amounts on Direct Bookings

1620 Hospitality

The current direct booking tax calculation doesn't include taxable items such as cleaning fees despite being able to select them as taxable items.

Direct Bookings: Taxes

alex westwood

It would be nice if there was a way of asking customer if they have a pet and adding Pet fees.

Pet fees

Michael

When trying to activate a direct booking, the Save button will remain greyed out until all mandatory information is filled. But there's no indication that any mandatory information is missing, no error markings or warnings. It'd be good to have some kind of warning that there's missing information and that that's why the Save button isn't available yet.