Guest Experience: Send Text/WhatsApp messages to the guests
Communication with the guests via SMS and WhatsApp
Oxana Tish About 2 years ago
Guest Experience
💡 Feature Request
Guest Experience: Send Text/WhatsApp messages to the guests
Communication with the guests via SMS and WhatsApp
Oxana Tish About 2 years ago
Guest Experience
💡 Feature Request
Completed
Direct Bookings: Rates, discounts
The ability to set discounts or for direct bookings. Ie weekly discounts, winter discount or last minute discounts. Something like the system in bookingcom Or even to ability to add discount codes
CHRIS MCCOURT About 2 years ago
Direct Bookings
💡 Feature Request
Completed
Direct Bookings: Rates, discounts
The ability to set discounts or for direct bookings. Ie weekly discounts, winter discount or last minute discounts. Something like the system in bookingcom Or even to ability to add discount codes
CHRIS MCCOURT About 2 years ago
Direct Bookings
💡 Feature Request
Completed
New Integration: Google Vacation Rentals
Direct API integration with Google Vacation Rental: Google's meta-search engine for short-term rental properties
Oxana Tish About 2 years ago
Integrations
💡 Feature Request
Completed
New Integration: Google Vacation Rentals
Direct API integration with Google Vacation Rental: Google's meta-search engine for short-term rental properties
Oxana Tish About 2 years ago
Integrations
💡 Feature Request
Direct Bookings: Reviews
Provide an option for the guests to leave reviews on the Direct Booking Website
Oxana Tish About 2 years ago
Direct Bookings
💡 Feature Request
Direct Bookings: Reviews
Provide an option for the guests to leave reviews on the Direct Booking Website
Oxana Tish About 2 years ago
Direct Bookings
💡 Feature Request
Completed
Mobile App Enhancement: Speed, Simplicity, and Reliability Update
We are proposing a significant update for the iGMS mobile application, aimed at both iOS and Android platforms. This update is focused on enhancing the overall user experience by prioritizing three core aspects: bug elimination, speed optimization, and simplicity in navigation. Key Features of the Update: Bug-Free Experience: Rigorous debugging to ensure the core functionalities are free from glitches, enhancing reliability and user trust. Speed Optimization: Improvements in app performance for faster, smoother operations, reducing load times and improving response efficiency. Simplified Navigation: A user-friendly interface redesign, ensuring ease of navigation. This will enable users to access features quickly and intuitively, making the management of hospitality services more efficient. This update aligns with our commitment to providing exceptional service in the sharing economy, ensuring that our users have the best tools at their fingertips for managing their hospitality businesses. Aim to significantly enhance the overall user experience.
Igor Kostin About 2 years ago
💡 Feature Request
Completed
Mobile App Enhancement: Speed, Simplicity, and Reliability Update
We are proposing a significant update for the iGMS mobile application, aimed at both iOS and Android platforms. This update is focused on enhancing the overall user experience by prioritizing three core aspects: bug elimination, speed optimization, and simplicity in navigation. Key Features of the Update: Bug-Free Experience: Rigorous debugging to ensure the core functionalities are free from glitches, enhancing reliability and user trust. Speed Optimization: Improvements in app performance for faster, smoother operations, reducing load times and improving response efficiency. Simplified Navigation: A user-friendly interface redesign, ensuring ease of navigation. This will enable users to access features quickly and intuitively, making the management of hospitality services more efficient. This update aligns with our commitment to providing exceptional service in the sharing economy, ensuring that our users have the best tools at their fingertips for managing their hospitality businesses. Aim to significantly enhance the overall user experience.
Igor Kostin About 2 years ago
💡 Feature Request
Completed
AI-driven Automated Response
I'd like to be able to use ChatGPT, trained on my documents, to auto respond to guest messages. Guests ask the same 3-5 questions all the time, I feel like there could be some auto-responses generated by ChatGPT if we just told it the answer.
Alisa Noll About 2 years ago
Inbox
💡 Feature Request
Completed
AI-driven Automated Response
I'd like to be able to use ChatGPT, trained on my documents, to auto respond to guest messages. Guests ask the same 3-5 questions all the time, I feel like there could be some auto-responses generated by ChatGPT if we just told it the answer.
Alisa Noll About 2 years ago
Inbox
💡 Feature Request
Reports: Payout for Booking.com and Vrbo
Include Booking and Vrbo payouts in the Payouts Report
Oxana Tish About 2 years ago
Accounting and Reporting
💡 Feature Request
Reports: Payout for Booking.com and Vrbo
Include Booking and Vrbo payouts in the Payouts Report
Oxana Tish About 2 years ago
Accounting and Reporting
💡 Feature Request
Completed
Security deposits: add ability to do a credit card payment HOLD for deposits (Stripe)
Currently STRIPE takes processing fees for the security deposit. It costs me $30 every time i collect a refundable deposit. Stripe has simple instructions to do a auth/capture code for such charges that should be built into IGMS. Place a hold on a payment method | Stripe Documentation
Derek Marlor Almost 2 years ago
User Experience
💡 Feature Request
Completed
Security deposits: add ability to do a credit card payment HOLD for deposits (Stripe)
Currently STRIPE takes processing fees for the security deposit. It costs me $30 every time i collect a refundable deposit. Stripe has simple instructions to do a auth/capture code for such charges that should be built into IGMS. Place a hold on a payment method | Stripe Documentation
Derek Marlor Almost 2 years ago
User Experience
💡 Feature Request
In Progress
Deny check-ins on certain days
Allow to lock out check-ins and check-outs on a certain day of the week or specific dates and holidays on all channels
Oxana Tish About 2 years ago
Task Management
💡 Feature Request
In Progress
Deny check-ins on certain days
Allow to lock out check-ins and check-outs on a certain day of the week or specific dates and holidays on all channels
Oxana Tish About 2 years ago
Task Management
💡 Feature Request
New Integration: Tripadvisor
Direct integration with Tripadvisor - the world's largest travel guidance platform
Oxana Tish About 2 years ago
Integrations
💡 Feature Request
New Integration: Tripadvisor
Direct integration with Tripadvisor - the world's largest travel guidance platform
Oxana Tish About 2 years ago
Integrations
💡 Feature Request
Completed
Direct Bookings: Booking Requests
Ability to disable instant booking for direct reservations and enable booking requests with manual approval from the host's side.
Oxana Tish About 2 years ago
Direct Bookings
💡 Feature Request
Completed
Direct Bookings: Booking Requests
Ability to disable instant booking for direct reservations and enable booking requests with manual approval from the host's side.
Oxana Tish About 2 years ago
Direct Bookings
💡 Feature Request
Recurring Tasks
It would be great if we could set up a recurring task for specific properties on set days, say putting out wheelie bins every Monday, sounds like an easy feature to add.
Angela Hodge About 2 years ago
Task Management
💡 Feature Request
Recurring Tasks
It would be great if we could set up a recurring task for specific properties on set days, say putting out wheelie bins every Monday, sounds like an easy feature to add.
Angela Hodge About 2 years ago
Task Management
💡 Feature Request
New Integration: Houfy
Direct integration with Houfy: a social marketplace for vacation rentals and real estate properties.
Oxana Tish About 2 years ago
Integrations
💡 Feature Request
New Integration: Houfy
Direct integration with Houfy: a social marketplace for vacation rentals and real estate properties.
Oxana Tish About 2 years ago
Integrations
💡 Feature Request
Cleaners: add the ability to submit damage reports
It would be nice if IGMS had a way that the cleaner can report a repair or damage to the host along with pictures of the damage, or item that needs to be replaced.
Holly Crouse Over 1 year ago
Task Management
💡 Feature Request
Cleaners: add the ability to submit damage reports
It would be nice if IGMS had a way that the cleaner can report a repair or damage to the host along with pictures of the damage, or item that needs to be replaced.
Holly Crouse Over 1 year ago
Task Management
💡 Feature Request
In Progress
Direct Booking Widget: visual improvments
Some small visual changes to the booking widget would make it more friendly for users. We regularly receive questions regarding the days available and pricing because of how these two things display in the booking widget. 1. The price per night displayed at the top of the widget is confusing for prospects because it displays an average price for the days available. But the actual prices for the dates that they are interested in my be much higher or much lower. Removing this from the top of the widget provide a better user experience. 2. The way available dates show up in the booking widget is confusing for prospects because only check-in dates available appear to be available. Once you click on them other dates appear available, but if the prospect doesn't click on a date they may have the false impression that only a few dates are available. A better solution would be to show 3 things visually: 1) dates that are already booked, 2) dates available for check-in and check-out 3) dates available, but not for check-in. VRBO does a good job of showing all 3 of these things clearly. See the picture below: Making these changes will greatly improve the usability of the booking widget.
Chris Wilson Almost 2 years ago
Direct Bookings
💡 Feature Request
In Progress
Direct Booking Widget: visual improvments
Some small visual changes to the booking widget would make it more friendly for users. We regularly receive questions regarding the days available and pricing because of how these two things display in the booking widget. 1. The price per night displayed at the top of the widget is confusing for prospects because it displays an average price for the days available. But the actual prices for the dates that they are interested in my be much higher or much lower. Removing this from the top of the widget provide a better user experience. 2. The way available dates show up in the booking widget is confusing for prospects because only check-in dates available appear to be available. Once you click on them other dates appear available, but if the prospect doesn't click on a date they may have the false impression that only a few dates are available. A better solution would be to show 3 things visually: 1) dates that are already booked, 2) dates available for check-in and check-out 3) dates available, but not for check-in. VRBO does a good job of showing all 3 of these things clearly. See the picture below: Making these changes will greatly improve the usability of the booking widget.
Chris Wilson Almost 2 years ago
Direct Bookings
💡 Feature Request