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ROBUST EMAIL NOTIFICATIONS

Feature RequestInbox

In order for us to build in greater automation tools, we need IGMS to add “email notifications” for every message that comes in to IGMS.

Booking inquiry comes in? Send all that info (INCLUDING GUEST MESSAGE CONTENT) to the email address(es) provided

Reservation change? Send all that info (INCLUDING GUEST MESSAGE CONTENT) to the email address provided

Guest sends one-off message? Great. Send all that info (INCLUDING GUEST MESSAGE CONTENT) to the email address provided

etc.

This will allow us to use AI tools monitoring our email inboxes to take certain actions based on the contents of the emails… for example, writing to a spreadsheet, notifying cleaners and handymen, creating tasks, whatever we need to do.

Posted by Brian FitzGerald ·
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Comments1

  • Brian FitzGerald

    •

    Apr 14, 2025

    This is critical for trying to build advanced workflow functionality (using ChatGPT for example). My goal is…. whenever a “one-off” message from a guest comes in, that ChatGPT reviews the message and emails me three different responses I can choose from. And then I choose the appropriate response and it is sent on my behalf.

    In order for this to work, I need IGMS to include the content of ALL MESSAGES from guests in emails to me so that I can use those emails to trigger the automated processes and ChatGPT integrations. Help please, this will be useful in a ton of different ways beyond what I have described here.