Scenario: I have a fake reservation from a provider that does not adequately screen for fraud, spam, etc. The provider refuses to cancel the reservation. I have a property "channel" set up with 3 different providers, and so this fake reservation is affecting the other 2 providers.
I contacted IGMS support and I was told there is presently no ability to manually open up dates if a channel provider is showing a reservation.
IGMS needs a "God-Mode" where users can open up dates on different providers within a property channel. For example, if Booking.com is has a dead ghosted reservation that is not legit, I could open up those dates on the Airbnb and VRBO calendars despite the fake Booking.com reservation.
Prior to opening these dates, the user could be presented with a dialogue box acknowledging that opening the dates could create a double booking.
We are responsible paying IGMS customers managing million dollar rental properties and we should have the ability to override calendar blocks.
