Discount codes not displayed
I've noticed the new discount code feature doesn't automatically discount the price. When someone tries to input the code it doesn't say accepted or added. They still see the original prices until they click next to the payment page and then it should the discounted prices.
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Comments5
Julie Odin
Jun 3, 2025
please activate
Julie Odin
Jun 3, 2025
yes i need this
Dan
May 28, 2025
Hi Chris,
Thank you for your feedback. The system is designed to inform guests whether a coupon code is accepted once they click the "Apply" button. When a code is successfully applied, the discount should show up immediately on the page.
I've attached a screenshot to illustrate how this process works. If you're experiencing a different behavior or if the discount isn't applying as expected, please let us know. Feel free to contact our support team at support@igms.com, and we'll be happy to assist you further.
CHRIS MCCOURT
May 28, 2025
I've just checked again. The issue is in mobile view
CHRIS MCCOURT
May 27, 2025
I've noticed the new discount code feature doesn't automatically discount the price. When someone tries to input the code it doesn't say accepted or added. They still see the original prices until they click next to the payment page and then it shows the discounted prices.