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Discount codes not displayed

I've noticed the new discount code feature doesn't automatically discount the price. When someone tries to input the code it doesn't say accepted or added. They still see the original prices until they click next to the payment page and then it should the discounted prices.

Status: Rejected5 comments

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Comments5

  • Julie Odin

    •

    Jun 3, 2025

    please activate

  • Julie Odin

    •

    Jun 3, 2025

    yes i need this

  • Dan

    Team•

    May 28, 2025

    Hi Chris,

    Thank you for your feedback. The system is designed to inform guests whether a coupon code is accepted once they click the "Apply" button. When a code is successfully applied, the discount should show up immediately on the page.

    I've attached a screenshot to illustrate how this process works. If you're experiencing a different behavior or if the discount isn't applying as expected, please let us know. Feel free to contact our support team at support@igms.com, and we'll be happy to assist you further.

    • CHRIS MCCOURT

      •

      May 28, 2025

      I've just checked again. The issue is in mobile view

  • CHRIS MCCOURT

    •

    May 27, 2025

    I've noticed the new discount code feature doesn't automatically discount the price. When someone tries to input the code it doesn't say accepted or added. They still see the original prices until they click next to the payment page and then it shows the discounted prices.