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Direct Bookings: Email & Text Notifications

Feature RequestUser Experience

iGMS currently only sends in-app notifications for inquiries, booking requests or alteration requests if they are sent with a manually typed message from the guest. If they’re by themselves, without any messages, no notifications will be sent at all. Therefore it is very easy to miss Direct Booking requests altogether and it has happened to me. Can we please request the same notifications for Direct Booking inquiries, confirmed bookings, failed payments, etc as we have for the other channels. It really hurts when we miss a Direct Booking opportunity for such a simple thing! Thanks!

Posted by Diana Hufstedler ·
1 comment

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Comments1

  • Brian FitzGerald

    •

    Mar 16

    Excellent request here. We need robust notifications for all key guest actions regardless of channel as this will help us automate additional tooling (i.e. Zapier or other tools) to respond accordingly.