When guests book directly, please add a feature to alert them at least 7 days prior to charging their credit card for the 2nd payment when a 2 payment plan is active.
Yes, that would be wonderful. Were you aware that if the payment is past due IGMS does not send notification to us nor the guest?
I managed 41 properties here in New Orleans and unfortunately, just learned the hard way by having to pay my client the second payment out of my own pocket while the guest was allowed to come into the property because the software still sent them the checking information and I was not aware that they did not make the second payment….
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Rochelle Brehm
Jan 20, 2025
Yes, that would be wonderful. Were you aware that if the payment is past due IGMS does not send notification to us nor the guest?
I managed 41 properties here in New Orleans and unfortunately, just learned the hard way by having to pay my client the second payment out of my own pocket while the guest was allowed to come into the property because the software still sent them the checking information and I was not aware that they did not make the second payment….