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AI Agent for messages

Hi team, I'm starting to explore AI agents for taking calls and responding to messages in my tone and based on templates and past messages. Is this something that IGMS will be offering inhouse in next 6 to 12 months? Would likely be better if it was an IGMS AI agent that integrated more seamlessly. Thanks

3:10 pm

Status: Completed3 comments

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Comments3

  • Jeremy Jong

    •

    Oct 17, 2025

    Would love to have this feature. I know there are AI-generated suggested replies, but it’d be nice if the AI messaging could run on autopilot and send me a notification if it’s not sure of one of its responses it’s going to send to a guest.

  • Mina Vaaten Saastad

    •

    Feb 25, 2025

    And could run on autopilot

  • Alastair D'Silva

    •

    Feb 24, 2025

    I’ve been waiting to develop this for ages, but I’m blocked as the API does not provide a way to list and fetch messages.

    Please upvote this feature request:

    “Message API - list and fetch incoming messages to support AI responses”